Using the correction tool on a Hewlett Packard Compaq Tablet PC to correct a word that has been converted from ink format to text format causes Windows Messenger to unexpectedly quit (890302)


The information in this article applies to:

  • Microsoft Windows Messenger 5.1
  • Microsoft Windows Messenger 5.0

SYMPTOMS

When you use the correction tool on a Hewlett Packard (HP) Compaq Tablet PC to correct a word that has been converted from ink format to text format, Microsoft Windows Messenger unexpectedly quits.

CAUSE

This issue may occur if the Tablet PC has an outdated display adaptor driver.

RESOLUTION

To resolve this issue, update the display adaptor drivers to the latest versions. For information about how to obtain drivers for your HP Compaq Tablet PC, visit the following HP Web site:

http://welcome.hp.com/country/us/en/support.html

For information about how to contact computer hardware manufacturers, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:6/27/2005
Keywords:kbtshoot kbprb KB890302 kbAudEndUser kbAudITPRO
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