RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003
Date Time Version Size File name
--------------------------------------------------------------
08-Sep-2005 01:17 5.2.3790.405 420,864 Ntvdm.exe
08-Sep-2005 02:10 5.2.3790.2525 443,392 Ntvdm.exe
08-Sep-2005 02:12 5.2.3790.2525 32,256 Arpidfix.exe
Windows XP with SP1 or with SP2
Date Time Version Size File name
--------------------------------------------------------------
06-Jul-2005 22:59 3.10.0.103 92,224 Krnl386.exe
06-Jul-2005 22:56 33,840 Ntio.sys
06-Jul-2005 22:56 34,560 Ntio404.sys
06-Jul-2005 22:56 35,648 Ntio411.sys
06-Jul-2005 22:56 35,424 Ntio412.sys
06-Jul-2005 22:56 34,560 Ntio804.sys
06-Jul-2005 23:49 5.1.2600.1715 397,312 Ntvdm.exe
04-Jun-2004 00:43 5.1.2600.1562 245,760 Wow32.dll
06-Jul-2005 23:38 5.1.2600.2715 420,864 Ntvdm.exe
06-Jul-2005 23:41 5.1.2600.2715 30,720 Arpidfix.exe
Windows 2000 with SP3 or with SP4
Date Time Version Size File name
--------------------------------------------------------------
19-Jun-2003 20:05 3.10.0.103 92,032 Krnl386.exe
19-Jun-2003 20:05 33,824 Ntio.sys
19-Jun-2003 20:05 34,544 Ntio404.sys
19-Jun-2003 20:05 35,648 Ntio411.sys
19-Jun-2003 20:05 35,408 Ntio412.sys
19-Jun-2003 20:05 34,544 Ntio804.sys
15-Dec-2004 19:24 5.0.2195.7011 398,608 Ntvdm.exe
16-Dec-2004 05:02 5.0.2195.7009 239,888 Wow32.dll
Hotfix installation information
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk.
After you apply this hotfix, you must add the
following entry to the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WOW\CmdLine\NoSpace
To do this, follow these steps:
- Click Start, click Run,
type regedit, and then click
OK.
- Locate and then right-click the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WOW
- Right-click WOW, point to
New, and then click Key.
- Type CmdLine, and then press ENTER
to name the new subkey.
- Right-click CmdLine, point to
New, and then click DWORD Value.
- Type NoSpace, and then press ENTER
to name the new value.
- Right-click NoSpace, and then click
Modify.
- In the Value data box, type
1, and then click OK.
- Quit Registry Editor.