FIX: The PKM Search Filter Daemon (Mssdmn.exe) may unexpectedly crash when you parse Office Word documents in SQL Server 2000 (890043)

SYMPTOMS

Consider the following scenario:

You run Microsoft SQL Server 2000 together with the full-text search component.
You start the Microsoft PKM Search Filter Daemon (Mssdmn.exe) to parse Microsoft Office Word documents.

In this scenario, the PKM Search Filter Daemon may unexpectedly crash. The PKM Search Filter Daemon may crash whenever a partial catalog population is started. Therefore, Word documents are not successfully filtered.

For a list of all publicly released SQL Server 2000 Post-Service Pack 3a hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:

810185 SQL Server 2000 hotfix update for SQL Server 2000 Service Pack 3 and 3a

CAUSE

This problem occurs because the PKM Search Filter Daemon crashes when the PKM Search Filter Daemon tries to filter certain corrupted Word documents. In this scenario, when the PKM Search Filter Daemon tries to filter certain Word documents, the PKM Search Filter Daemon recursively calls a particular Office filter method. This method is called in an unending loop until the PKM Search Filter Daemon crashes.

In this scenario, temporary documents from the SQL binary stream remain on the hard disk. These temporary documents remain because the Mssdmn.exe process crashes before the code to remove the temporary documents is reached.

Note If you experience this problem, a .doc file remains in the folder that is specified in the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\MSSQLServer\FullTextDefaultPath

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Microsoft SQL Server 2000 Service Pack 3 (SP3)

For information about how to obtain SQL Server 2000 SP3, click the following article number to view the article in the Microsoft Knowledge Base:
290211 How to obtain the latest SQL Server 2000 service pack

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version       Size     File name
   --------------------------------------------------------
   04-Aug-2004  04:33  6.1.9.0        20,480  Sprecovr.exe     
   04-Aug-2004  04:33  6.1.9.0        15,872  Spupdsvc.exe     
   29-Nov-2004  23:54  11.0.6715.19  125,136  Offfilt.dll      
   18-Nov-2004  17:45  6.1.22.0      371,936  Updspapi.dll

Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

MORE INFORMATION

For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about the terminology that Microsoft uses when Microsoft corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates