You receive an "unknown type" error message in the Distmgr.log file after you install SMSSocket Sender in Systems Management Server 2003 (890038)



The information in this article applies to:

  • Microsoft Systems Management Server 2003 SP1

SYMPTOMS

The Distribution Manager component in Microsoft Systems Management Server (SMS) 2003 does not recognize SMSSocket Sender, from 1E. After you click Socket Sender in the Preferred sender list of the package properties, Distribution Manager does not recognize the sender type when it creates the .job file. An error message that is similar to the following appears in the SMS\Logs\Distmgr.log file:
Preferred sender SMS_1ESOCK_SENDER for package XXXXXXXX has a unknown type, cannot convert it to an address type.
Note In this error message, XXXXXXXX represents the package ID:

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have SMS 2003 Service Pack 1 (SP1) installed before you apply this hotfix.

Restart requirement

This hotfix will stop and then restart the following services:
  • SMS_SITE_COMPONENT_MANAGER
  • SMS_EXECUTIVE
  • SMS_SQL_MONITOR

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size     File name
   --------------------------------------------------------
   20-Oct-2004  08:15  2.50.3174.1128  421,888  Distmgr.dll
The SMS 2003 International Client Pack (ICP) 1 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size     File name
   --------------------------------------------------------
   20-Oct-2004  08:15  2.50.3174.1128  421,888  Distmgr.dll
The SMS 2003 International Client Pack (ICP) 2 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size     File name
   --------------------------------------------------------
   20-Oct-2004  08:15  2.50.3174.1128  421,888  Distmgr.dll

Application information

To apply this hotfix, follow these steps for each SMS 2003 site server in your hierarchy:
  1. Copy Sms2003-sp1-kb890038-x86-xxx.exe to a local folder on the site server or to a shared network folder.

    Note In this file name and in the name of the file in step 2, xxx represents the type of hotfix that you want to apply. For example, you would use the following file for a U.S. English system:

    Sms2003-sp1-kb890038-x86-enu.exe

  2. Double-click Sms2003-sp1-kb890038-x86-xxx.exe to start the hotfix installation wizard.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about SMSSocket Sender, visit the following 1E Web site: For more information about standard terminology that is used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:4/14/2006
Keywords:kbQFE kbHotfixServer kb3rdparty kbSoftwareDist kbSMSSender kbSMSDistribution kbSMS2003spfix kbSMS2003bug kberrmsg kbPerformance kbinterop kbMiscTools kbfix KB890038 kbAudITPRO