Error Messages When Canon LBP-4 Set to Emulate Diablo (89737)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q89737

SYMPTOMS

According to Canon technical support, the Canon LBP-4 laser printer may not print reliably in Microsoft Windows when set to emulate a Diablo printer.

By default, the Canon LBP-4 is set to emulate a Diablo printer. If you are using the Windows Canon LBP-4 printer driver and the printer is emulating the Diablo, the following error may be displayed on the printers LCD screen while printing:
20 Page Full

RESOLUTION

According to Canon technical support, the Canon LBP-4 must be in ISO mode to be compatible with the Windows printer driver. They provide the following steps to set the printer to ISO emulation mode.

Steps to Set the Canon LBP-4 to ISO Mode

Perform these steps on the printers control panel:
  1. Take the printer offline.
  2. Press the MENU key until the display reads "COMMAND INITIAL."
  3. Press ENTER twice.
  4. Press MENU until the display reads "ISO."
  5. Press ENTER.
  6. Press ERROR SKIP.
  7. Press MENU until the display reads "SAVE NVRAM LOAD."
  8. Press ENTER.
  9. Press ERROR SKIP.
  10. Hold down ENTER until the display reads "03 RESET."

MORE INFORMATION

For more information on the above steps, or the Canon LBP-4 printer, please contact Canon technical support.

The Canon LBP-4 is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB89737
©2003 Microsoft Corporation. All rights reserved.