Works: Can't Print on Legal-Size Paper with BJ-10e (89087)


The information in this article applies to:

  • the operating system: Microsoft Windows 3.1
  • the operating system: Microsoft Windows 3.0
  • Microsoft Works 2.0
  • Microsoft Works 2.0a
This article was previously published under Q89087

SUMMARY

The Canon Bubble-Jet BJ-10e printer (or a BJ-20 printer emulating a BJ-10e printer) cannot print on legal-size paper using Microsoft Works for Windows. If you set up Works for Windows to print on legal-size paper with the Bubble-Jet printer, you may receive the following error message:
The page size and orientation settings for your printer do not match the page size settings in your document.
This does not occur in Works for Windows 3.00.

MORE INFORMATION

Switching the Printer Setup orientation setting so that it is the opposite of the Page Setup orientation setting cancels the error message, but the document still prints incorrectly. The document appears correctly in print preview and displays a full legal-size page. However, if you print the document, the printer stops printing after the first 11 inches.
Modification Type:MajorLast Reviewed:11/24/2003
Keywords:KB89087
©2003 Microsoft Corporation. All rights reserved.