You receive a "Clipart cannot complete the operation" error message when you try to insert clip art in an Office XP program or in an Office 2003 program (889885)


The information in this article applies to:

  • Microsoft Excel 2002
  • Microsoft Office Excel 2003
  • Microsoft FrontPage 2002
  • Microsoft Office FrontPage 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002
  • Microsoft Office Publisher 2003
  • Microsoft Publisher 2002
  • Microsoft Office Word 2003
  • Microsoft Word 2002

SYMPTOMS

When you try to insert clip art in a document in a Microsoft Office XP program or in a Microsoft Office 2003 program, the clip art is not inserted and you receive the following error message:
Clipart cannot complete the operation.

Interface not registered. Error code 0x80040155.

CAUSE

This issue may occur when the Ole32.dll file that is on the computer is not correctly registered. Additionally, this issue may occur if your installation of MicrosoftWindows is damaged

RESOLUTION

To resolve this issue, use one of the following methods.

Method 1: Register the Ole32.dll file

To register the Ole32.dll file, follow these steps:
  1. Click Start, click Run, type regsvr32 ole32.dll in the Open box, and then click OK.
  2. Click OK when you receive the following message: DllRegisterServer in OLE32.DLL succeeded.

Method 2: Perform an in-place upgrade (reinstallation) of Windows

For more information about how to perform an in-place upgrade (reinstallation) of Windows, click the following article numbers to view the articles in the Microsoft Knowledge Base:

315341 How to perform an in-place upgrade (reinstallation) of Windows XP

292175 How to perform an in-place upgrade of Windows 2000

Modification Type:MinorLast Reviewed:3/28/2006
Keywords:kbclip kberrmsg kbtshoot kbprb KB889885 kbAudEndUser
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