You receive the "Host account manager is unable to communicate with the Windows NT password synchronization service at the current time" error message when you open Host Account Manager in Host Integration Server 2000 or SNA Server 4.0 (889882)
The information in this article applies to:
- Microsoft SNA Server 4.0 SP4
- Microsoft Host Integration Server 2000
- Microsoft Host Integration Server 2000 SP1
SYMPTOMSWhen you open Host Account Manager (UDConfig.exe) in Microsoft Host Integration Server 2000 or Microsoft SNA Server 4.0, you
receive the following error message: Host account manager
is unable to communicate with the Windows NT password synchronization service
at the current time No messages are logged in the event
log. CAUSEThis issue occurs when the logged-on user who opens Host
Account Manager is not a member of the Host Security Domain (HSD) group.RESOLUTIONTo resolve this issue, add the logged-on user's account to
the HSD group.STATUS This
behavior is by design.MORE INFORMATIONWhen an HSD is created, a Microsoft Windows user group that has the same name
is created. By default, the Domain Users group is added to
this group. A second group is also created that appends "_Proxy" to the HSD
name for this group. For example, if you create an HSD that is named "IBMHOST," the Host Security Domain Wizard creates the
IBMHOST and the IBMHOST_Proxy Windows user groups.
If the Domain Users group is removed from the IBMHOST
group, no users are configured to use the HSD IBMHOST group.
Anyone who opens Host Account Manager receives the error that is mentioned in the
"Symptoms" section. By default, the Administrator account is a member of the Domain Users Group, so the Administrator cannot log on either. Sometimes, an administrator intentionally removes the Domain Users group and assigns
individual accounts to the HSD group. Typically, this action is taken if the users in
the Domain Users group do not plan to participate in Password Synchronization
or Single Sign-On (SSO).
Modification Type: | Major | Last Reviewed: | 2/2/2005 |
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Keywords: | kbtshoot kbprb KB889882 kbAudDeveloper |
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