Class Server 3.0 content unexpectedly disappears from the Web page when students resize the Internet Explorer window (889695)

SYMPTOMS

After a student resizes the Microsoft Internet Explorer window, the Microsoft Class Server 3.0 content that is displayed on the Web page unexpectedly disappears. When the student refreshes the Web page, the content is displayed as expected. However, if the student was working with a form, the data that is contained on the form is not retained.

CAUSE

This problem occurs if the following conditions are true:

The Class Server 3.0 content contains one or more bulleted lists.
The bulleted list uses pictures as bullets.

RESOLUTION

To resolve this problem, Microsoft has released an update to Class Server 3.0.

The following file is available for download from the Microsoft Download Center:

Download the Class 3.0 Server update package now.
Release Date: February 10, 2005

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that helps prevent any unauthorized changes to the file.

WORKAROUND

To work around this problem, use one of the following methods:

Create content in Class Server 3.0 that does not use bulleted lists. Or, if you create content that uses a bulleted list, do not use pictures as bullets.
Instruct students not to resize the Internet Explorer window when they work on assignments.

MORE INFORMATION

For more information about Class Server 3.0, visit the following Microsoft Web site: