You receive an error message when you start your Commerce Server Business Desk application in Commerce Server 2002 (889585)


The information in this article applies to:

  • Microsoft Commerce Server 2002

SYMPTOMS

In Microsoft Commerce Server 2002, you receive the following error message when you start your Microsoft Commerce Server Business Desk (BizDesk) application:
You do not have sufficient permissions to use Microsoft Commerce Server Business Desk. Please contact your system administrator.

CAUSE

This problem occurs because the authentication methods of your BizDesk application are not configured correctly.

RESOLUTION

To resolve this problem, configure your BizDesk application to use integrated Windows authentication and not to use anonymous access. To do this, follow these steps:
  1. Click Start, point to All Programs, point to Microsoft Commerce Server 2002, and then click Commerce Server Manager.
  2. In Commerce Server Manager, expand Internet Information Service, expand yourServer, expand Web Sites, and then expand Default Web Site.
  3. Right-click your BizDesk application name, and then click Properties.
  4. In the Properties dialog box, click the Directory Security tab.
  5. Under Authentication and access control, click Edit.
  6. In the Authentication Methods dialog box, click to select the Integrated Windows authentication check box, and then click to clear the Enable anonymous access check box.
  7. To close the dialog boxes, click OK two times.
Note You may receive the following error message when you experience this problem. These steps also resolve the problem that occurs when you receive the following error message:
Microsoft Commerce Server Business Desk is incorrectly configured. No modules to display.

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:3/4/2005
Keywords:kberrmsg kbtshoot kbprb KB889585 kbAudDeveloper kbAudITPRO
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