When you disable the Windows Firewall service on your Windows XP Service Pack 2-based computer, the Computer Browser service stops after five minutes and Event ID 7023 is logged in the Event Viewer (889320)

SYMPTOMS

When you disable the Windows Firewall service on your Microsoft Windows XP Service Pack 2 (SP2)-based computer, the Computer Browser service stops after five minutes and the following event is logged in the Event Viewer System log:Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: <Date>
Time: <Time>
User: N/A
Computer: <Computer Name>
Description: The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.

For more information, see Help and Support Center at http://support.microsoft.com.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Windows XP Service Pack 2

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   20-Dec-2004  17:54  5.1.2600.2586      77,824  Browser.dll