SYMPTOMS
When you run Microsoft Windows 2000 on computer that has multiple processors, Windows 2000 may stop unexpectedly. You receive a Stop error message that is similar to the following:
STOP: 0x000000D1 (Parameter_1, Parameter_2, Parameter_3, Parameter_4 )
Typically, you receive this error message on computers that have four to eight processors.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Microsoft Windows 2000 Service Pack 3 must be installed before you install this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
19-Jun-2003 20:05 5.0.2195.6687 120,240 Afd.sys
19-Jun-2003 20:05 5.0.2195.6602 108,816 Msafd.dll
28-Oct-2004 07:34 5.0.2195.6994 319,856 Tcpip.sys
19-Jun-2003 20:05 5.0.2195.6655 16,240 Tdi.sys
19-Jun-2003 20:05 5.0.2195.6601 17,680 Wshtcpip.dll