You receive a "Your beta software has expired" error message when you try to start OneNote 2003 (889115)



The information in this article applies to:

  • Microsoft Office OneNote 2003
  • Microsoft Office OneNote 2003, Service Pack 1 (SP1)

SYMPTOMS

When you try to run Microsoft Office OneNote 2003, you may receive the following error message:
Your beta software has expired. Please upgrade or use add/remove program utility under control panel to remove software from your computer now.

CAUSE

This problem occurs when the Microsoft Office OneNote 2003 60-Day Trial has expired. This problem also occurs if you installed the OneNote 2003 Service Pack 1 (SP1) Preview.

RESOLUTION

If you have installed OneNote 2003 SP1 Preview, you will have to completely remove OneNote 2003 SP1 Preview from the computer, install the original version, and then install the Microsoft Office OneNote 2003 Service Pack 1 update. To do this, follow these steps:
  1. Remove OneNote 2003 SP1 Preview. To do this, follow these steps.

    Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
    1. Click Start, click Control Panel, and then click Add or Remove Programs.
    2. In the Currently installed programs list, click Microsoft Office OneNote 2003, and then click Remove.
    3. Click Yes when you are prompted to remove Microsoft Office OneNote 2003 from your computer.
  2. Install OneNote 2003 from your original OneNote 2003 product CD-ROM. To do this, use one of the following methods:
    • If you removed OneNote 2003 from your computer to install OneNote 2003 SP1 Preview and your copy of OneNote 2003 was preinstalled on your computer, you can reinstall OneNote 2003 from the recovery CD or from the media that came with your computer. Follow the instructions on your recovery CD or on your media to reinstall OneNote 2003.
    • If you removed OneNote 2003 from your computer to install OneNote 2003 SP1 Preview and you have either lost or misplaced your OneNote product CD, you must contact Microsoft Help and Support and provide proof of purchase to obtain another product CD. Visit the Microsoft Help and Support Web site for more information:
  3. Install OneNote 2003 SP1.

    OneNote 2003 SP1, installation instructions, and deployment strategies are at the Microsoft Download Center. To download this service pack from the Microsoft Download Center, visit the following Web site: For additional information about OneNote 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

    842774 Description of OneNote 2003 Service Pack 1


Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbstartprogram kberrmsg kbtshoot kbprb KB889115 kbAudEndUser