INTRODUCTION
This article describes the Access 2002 issue that is fixed in the Access 2002 post-Service Pack 3 hotfix package that is dated November 16, 2004.
back to the topIssues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- If you sort or apply a filter to a subform, and you move to a record that has conditional formatting applied, you may experience the following symptoms:
- Access 2002 unexpectedly quits.
- You receive an error message that is similar to the following error message:
Microsoft Access has encountered a problem and needs to close. We are sorry for the inconvenience.
To see what data this error report contains, click here.
When you view the data that is in the error report, the report contains an error signature that is similar to the following error signature:
Application name Application version Module name Module version Offset
---------------------------------------------------------------------------------
Msaccess.exe 10.0.6501.0 Msjtes40.dll 4.0.8618.0 00008b6a
back to the topMORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version.For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.
back to the topRegistry information
You do not have to create or modify any registry keys to use the hotfix that this package contains.
back to the topHotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------------------------------
16-Nov-2004 06:46 15,026,176 Msaccessff.msp (full-file/administrative)
16-Nov-2004 05:08 4,225,536 Msaccessop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name
------------------------------------------------------------
09-Nov-2004 06:52 10.0.6739.0 5,778,120 Msaccess.exe
08-Oct-2003 04:20 10.0.0.5730 399,928 Mscdm.dll
Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
back to the topREFERENCES
For additional information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684
Description of the standard terminology that is used to describe Microsoft software updates
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