You cannot use WMI to collect SQL performance counters for all the instances of SQL Server 2000 on a computer that is running Windows Server 2003 (888990)



The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

SYMPTOMS

If multiple instances of Microsoft SQL Server 2000 are running on a single computer that is running Microsoft Windows Server 2003, you cannot use Windows Management Instrumentation (WMI) to collect SQL performance counters for all the instances.

CAUSE

This problem occurs because WMI does not correctly behave when a service uses the Linkage registry subkey to list data for multiple instances.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions

   Date         Time   Version          Size  File name
   --------------------------------------------------------------
   16-Nov-2004  22:46  5.2.3790.233   41,472  Wbemperf.dll

Windows Server 2003, Enterprise Edition for Itanium-based Systems

   Date         Time   Version          Size  File name  Platform
   --------------------------------------------------------------
   16-Nov-2004  06:51  5.2.3790.233  108,032  Wbemperf.dll  IA-64
   16-Nov-2004  06:46  5.2.3790.233   41,472  Wwbemperf.dll   x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Windows Server 2003 Service Pack 1.

MORE INFORMATION

Programs that manage multiple devices and performance data for each device must add a Linkage registry subkey to the Services registry subkey. The Linkage registry key must contain an Export entry. The value of this entry is a list of the device names.

For example, a system with two Etherlink cards might use the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Elnkii\Linkage

The value of the Export entry in this subkey might be similar to the following:

"\Device\Elnk01" "\Device\Elnk02"

REFERENCES

For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbBug kbfix kbWinServ2003preSP1fix kbHotfixServer kbQFE kbpubtypekc KB888990 kbAudITPRO