"Error 500 - Internal Server Application" error message when you try to view reports on a reporting point in Systems Management Server 2003 (888934)

The information in this article applies to:

Microsoft Systems Management Server 2003

SYMPTOMS

When you try to view reports on a Microsoft Systems Management Server (SMS) 2003 reporting point, you receive the following error message:

Error 500 - Internal Server Error.

CAUSE

This issue occurs when session state is disabled on the reporting point Web site. By default, session state is enabled.

WORKAROUND

To work around this issue, follow these steps to enable session state on the reporting point Web site:

Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
Expand ServerName, expand Web Sites, right clickDefault Web Site, and then click Properties.
On the Home Directory tab, click Configuration in the Applications Settings box.
On the Options tab, click to select Enable session state and Enable parent paths, and then click OK.
If an Inheritance Overides dialog box appears, click OK to close it, and then click OK to close the Default Web Site Properties dialog box.

MORE INFORMATION

When session state is enabled, the Active Server Pages Web Service Extension creates a session for each user who uses the SMS reporting feature. When session state is disabled, Active Server Pages does not track users. Additionally, Active Server Pages does not permit an Active Server Pages script to store information in the Session object.

For additional information about session state, visit the following Microsoft Web sites:

http://technet2.microsoft.com/WindowsServer/f/?en/Library/125b5e77-569e-4914-b864-00d989353db31033.mspx

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnaspp/html/aspnetsessionstate.asp

Modification Type:	Major	Last Reviewed:	6/19/2006
Keywords:	kbtshoot kbSMSReporting kbwinservperf kbMgmtServices kbprb KB888934 kbAudITPRO