Custom printer forms are not updated when users connect to a spooler resource on a cluster node that is running Windows Server 2003 (888780)
The information in this article applies to:
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
For a Microsoft Windows 2000 version of this article,
see
886664. SYMPTOMSAfter you connect to a spooler resource on a cluster node
that is running Microsoft Windows Server 2003, custom forms that specify
printing characteristics are not automatically updated. Printing
characteristics such as paper size and printer area are affected by this
problem. When you connect to the spooler resource by using an administrator
account, you do not experience this problem.CAUSEThis problem occurs if the spooler resource is moved or if
the spooler resource fails over to another cluster node.
Custom forms
that specify printing characteristics are not cluster-aware. Therefore, these
forms are stored in the local registry hive and not in the Cluster hive. In
this scenario, the custom forms that are available on one cluster node are not
available from a different cluster node.RESOLUTION To resolve
this problem, obtain the latest service pack for Windows Server 2003. For more
information, click the following article number to view the article in the
Microsoft Knowledge Base: 889100 How to obtain the latest service pack for Windows Server 2003
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was
first corrected in Windows Server 2003 Service Pack 1.REFERENCES For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 824684
Description of the standard terminology that is used to describe Microsoft software updates
| Modification Type: | Major | Last Reviewed: | 7/7/2005 |
|---|
| Keywords: | kbClustering kbBug kbfix kbQFE KB888780 kbAudITPRO |
|---|
|