FIX: A catalog search does not sort correctly when you change the sort order to descending order for multiple columns in Commerce Server 2002 (888518)


The information in this article applies to:

  • Microsoft Commerce Server 2002

SYMPTOMS

When you do a catalog search in Microsoft Commerce Server 2002 and then you change the sort order to descending order for multiple columns, the search does not display the results in descending order for all the columns.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Microsoft Commerce Server 2002 Service Pack 3 installed on your computer.

Restart requirement

You do not have to restart your computer after you install this hotfix.

Hotfix replacement information

This hotfix only replaces the Catalogcreate.sql file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size     File name
   ----------------------------------------------
   03-Nov-2004  17:49  615,215  Catalogcreate.sql

Note After you download this hotfix, you must update the existing Commerce Server catalog. To do this, follow these steps:
  1. Run Microsoft SQL Query Analyzer.
  2. Connect to the Commerce Server database.
  3. In SQL Query Analyzer, open and then run the Catalogcreate.sql file that is included in this hotfix.

    Note The Catalogcreate.sql file is located in the Drive:\Program Files\Microsoft Commerce Server 2002 folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/5/2006
Keywords:kbHotfixServer kbQFE kbfix kbBug kbCommServ2002preSP4fix KB888518 kbAudEndUser
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