RESOLUTION
A supported hotfix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Only apply it to systems that are experiencing this
specific problem. This hotfix may receive additional testing. Therefore, if you
are not severely affected by this problem, we recommend that you wait for the
next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English
version of this hotfix has the file attributes (or later file attributes) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file information,
it is converted to local time. To find the difference between UTC and local
time, use the
Time Zone tab in the Date and Time tool in
Control Panel.
Date Time Version Size File name
-----------------------------------------------------
28-Oct-2004 18:51 5.1.2600.1605 476,160 Dot4.sys