SYMPTOMS
If you select a topic after you search for "Media Center" or "Parental Controls" in Microsoft Windows XP Media Center Edition 2005 Windows Help and Support Center, you receive the following error message:
Cannot display the page
The page you are trying to view cannot be displayed.
This may be because:
If you are trying to view this content over the network, there may be network congestion or a problem with your connection.
There might be an error in the page's address.
The page might not be available.
Please check your network connection or try another page.
This problem occurs when you select one or more of the following 15 topics after you search for "Media Center":
- Get help in Media Center
- Start Media Center
- Use the Media Center Start menu
- Customize the Media Center Start menu
- Remove items from the Media Center Start menu
- Show the Media Center menu bar
- Use Media Center and other programs at the same time
- Close Media Center
- Volume settings in Media Center
- Make Media Center the default CD player or DVD player
- Change Internet Explorer settings for use with Online Spotlight or other Media Center programs
- Remote commands for Media Center
- Transport controls in Media Center
- AV controls and power controls in Media Center
- I do not want Media Center to download Guide information automatically
This problem also occurs when you select one or more of the following 4 topics after you search for "Parental Controls":
- Changing Channels causes a prompt for parental control password
- Reset Parental controls
- I cannot remember my 4-digit code for parental controls
- About Parental controls for My TV