You receive the "939523486" error code when you use the Eseutil utility with the /cc option in Exchange 2000 Server (888178)

The information in this article applies to:

Microsoft Exchange 2000 Server
Microsoft Exchange 2000 Enterprise Server

SYMPTOMS

When you use the eseutil.exe /cc command to repair a Microsoft Exchange 2000 Server database, the repair may not be successful, and you may receive the "939523486" error code.

CAUSE

This issue may occur if the log files in the production log file directory are corrupted or mismatched after you restore from a backup.

For example, the ExchSrver\Mdbdata folder may contain log files that were not included in the backup file. You cannot restore from backup until you remove these log files and then successfully run the Eseutil utility with the /cc option.

RESOLUTION

To resolve this issue, remove any log files that may be corrupted and then run the Eseutil utility with the /cc option. You can use the Eseutil utility with the /ml option to determine the log files that are corrupted.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

248122 How to use Eseutil to test transaction log files for damage in Exchange 2000 Server and in Exchange Server 2003

192185 How to defragment with the Eseutil utility

MORE INFORMATION

For additional information about disaster recovery for Exchange 2000, visit the following Microsoft Web site:

http://go.microsoft.com/fwlink/?LinkId=18350

Modification Type:	Major	Last Reviewed:	12/3/2004
Keywords:	kbexchSTORE kbtshoot kbprb KB888178 kbAudITPRO