SYMPTOMS
Assume the following scenario: You try to establish a
virtual private network (VPN) connection with a remote site on a Microsoft
Windows Server 2003-based computer that is running Routing and Remote Access.
In this scenario, Routing and Remote Access becomes unresponsive, and you
cannot quit the service. You must restart your computer to restart Routing and
Remote Access.
Additionally, you may experience either of the following symptoms:
RESOLUTION
Hotfix information
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, we recommend that you wait
for the next Windows Server 2003 service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-Bit Editions
Date Time Version Size File name
--------------------------------------------------------
18-Oct-2004 07:21 5.2.3790.223 335,360 Tcpip.sys
Windows Server 2003, 64-Bit Editions
Date Time Version Size File name
--------------------------------------------------------
17-Oct-2004 23:21 5.2.3790.223 973,824 Tcpip.sys