SYMPTOMS
Assume the following scenario: You configure the
Backup SMS Site Server task to back up your site server every day. However, you notice that the backup task does not run every day. For example, the backup task runs only every other day.
In this scenario, a negative numeric value is logged as the wait time in the SMS\Logs\Hman.log file. For example, entries that are similar to the following are logged in the Hman.log file on the site server:
~Wait for site control changes for maximum -5 seconds...
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How To obtain the latest Systems Management Server 2003 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are
required.
Restart requirement
The following SMS services are automatically restarted when you install this hotfix:
- SMS_SITE_COMPONENT_MANAGER
- SMS_EXECUTIVE
- SMS_SQL_MONITOR
Hotfix replacement
information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Pre-Service Pack 1
Date Time Version Size File name
------------------------------------------------------
25-Dec-2003 06:40 2.50.2726.156 233,472 Hman.dll
25-Dec-2003 04:30 2.50.2726.154 40,960 Smsse.dll
Post-Service Pack 1
Date Time Version Size File name
------------------------------------------------------
20-Oct-2004 10:10 2.50.3174.1127 237,568 Hman.dll
25-Dec-2003 13:30 2.50.2726.154 40,960 Smsse.dll