Event 17 is recorded in the System log on a Windows 2000 Server-based computer that is running Terminal Services Licensing Server (887443)
The information in this article applies to:
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
SYMPTOMSWhen you view the System log in Event Viewer on a Microsoft Windows 2000 Server-based computer that is running the Terminal Services Licensing service, you see events that are similar to the following:Event Source: TermServLicensing
Event Category: None
Event ID: 17
User: N/A
Description:
One or more Terminal Services Licensing certificates on server Server_Name are corrupt. Terminal Services Licensing will only issue temporary licenses until the
server is reactivated. See Terminal Services Licensing help topic for more information.RESOLUTIONTo resolve this issue, stop the Terminal Services Licensing service, rename the Terminal Services Licensing folder, remove the Terminal Services Licensing program from your computer, restart your computer, reinstall the Terminal Services Licensing program, and then
reinstalled the Terminal Services Licenses.
To do this, follow these steps:
-
Click
Start, point to
Programs, point to
Administrative Tools, and then click
Services.
- In the right pane, right-click
Terminal Services Licensing, and then click
Stop. After the
Terminal Services Licensing
service stops, close Services.
-
Click
Start, point to
Programs, point to
Accessories, and then click
Command Prompt.
- At the command prompt, type the following commands, and then press ENTER after each command:
- Close the Command Prompt window.
-
Click
Start, point to
Settings, and then click
Control Panel.
-
Double-click
Add/Remove Programs, and then click
Add/Remove Windows Components.
-
In the
Components
list, click to clear the
Terminal Services Licensing
check box, and then click
Next.
-
On the
Terminal Services Setup
page, click
Next, and then click
Finish.
- Restart your computer.
-
Click
Start, point to
Settings, and then click
Control Panel.
-
Double-click
Add/Remove Programs, and then click
Add/Remove Windows Components.
-
In the
Components
list, click to select the
Terminal Services Licensing
check box, and then click
Next.
-
On the
Terminal Services Setup
page, click
Application server mode, and then click
Next.
-
On the
Terminal Services Licensing Setup
page, click the option you want to use, type the path of your license server database in the
Install license server database at this location
box, and then click
Next.
-
Click
Finish, close
Add/Remove Programs, and then close
Control Panel.
-
Click
Start, point to
Programs, point to
Administrative Tools, and then click
Event Viewer.
-
In the System log, verify the existence of two events that are similar to the following:
Event message 1
Event Type: Information
Event Source: TermServLicensing
Event Category: None
Event ID: 5
Date:
Date
Time:
Time
User: N/A
Computer:
Computer_Name
Description: Policy Module %SystemRoot%\system32\
File_Name .dll for company
Company_Name
has been loaded.
Event message 2
Event Type: Information
Event Source: TermServLicensing
Event Category: None
Event ID: 0
Date:
Date
Time:
Time
User: N/A
Computer:
Computer_Name
Description: Terminal Services Licensing was started.
- Start Microsoft Windows Explorer.
-
Expand the
System_Root
\system32 folder and verify that the
LServer
folder has been created.
-
Click
Start, point to
Programs, point to
Administrative Tools, and then click
Terminal Services Licensing.
-
Right-click the name of your licensing server, and then click
Activate.
- Follow the steps in the Licensing Wizard to activate your licensing server.
- Reinstall the Terminal Server Licenses.
Modification Type: | Minor | Last Reviewed: | 3/31/2005 |
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Keywords: | kbwinservperf kbTermServ kbtshoot kbprb KB887443 kbAudITPRO |
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