Exchange Server permissions are removed by the RecreateDefPol.exe tool in Windows 2000 Server (887442)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Server, when used with:
    • Microsoft Exchange Server 2003 Enterprise Edition
    • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

When you use the Recreatedefpol.exe tool on a Microsoft Windows 2000 Server-based computer that is running Microsoft Exchange Server, the permissions that Exchange Server must have to run correctly are removed.

Note Recreatedefpol.exe is a tool that is used to restore the default domain policies when these policies are accidentally deleted.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, point to Programs, point to Administrative Tools, and then click Services.
  2. Right-click Microsoft Exchange System Attendant, and then click Stop.
  3. Right-click Microsoft Search, and then click Stop.
  4. Run the Recreatedefpol.exe tool.
  5. Log off Windows, and then log back on as an administrator.
  6. Insert the Exchange Server CD into your computer's CD drive or DVD drive.
  7. Click Start, click Run, type CD_Drive:\Path_Of_i386_Folder\setup /domainprep, and then click OK. This resets the permissions for Exchange Server.
  8. Click Start, click Run, type secedit /refreshpolicy machine_policy /enforce, and then click OK.
  9. Click Start, click Run, type secedit /refreshpolicy user_policy /enforce, and then click OK.
  10. Click Start, point to Programs, point to Administrative Tools, and then click Event Viewer.
  11. In the Application log, verify that the SceClil 1704 event is recorded.

    Note If the SceClil 1704 event is not recorded, you must continue to troubleshoot Group Policy errors.
  12. In Services, right-click Microsoft Exchange System Attendant, and then click Start.
  13. Right-click Microsoft Search, and then click Start.

    Exchange Server now has the required permissions.
Modification Type:MajorLast Reviewed:12/27/2004
Keywords:kbtshoot kbprb KB887442 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.