Some pictures are not imported from external media source in Windows XP Media Center Edition 2005 (887215)



The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

You use the Import wizard to import pictures from an external media source, such as a digital camera or a USB flash drive, to the Microsoft Windows XP Media Center Edition 2005 photo library. Some of your files are not imported. You do not receive an error message to notify you that not all files were imported.

CAUSE

This problem may occur if the destination path or the file name, or a combination of both, contain more than 255 characters. For example, this problem may occur if the destination folder for your imported photos is nested below many subfolders, and the combined total number of characters in the nested path and the file name is more than 255.

WORKAROUND

To work around this problem, do not use very long names for files or folders. Additionally, do not use many levels of nested folders as the destination folder when you import pictures.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MinorLast Reviewed:4/5/2005
Keywords:kbtshoot KB887215 kbAudEndUser