Sound for MPEG movies may not play through a Media Center Extender device in Windows XP Media Center Edition 2005 (887214)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you play a MPEG movie in Microsoft Windows XP Media Center Edition 2005 through a Media Center Extender device, the sound for the movie may not play. Additionally, the Finished page does not appear when the video stops playing.

CAUSE

This problem occurs when the MPEG movie uses an audio track that uses a sample rate of 144 kilohertz (kHz) with AC3 2-channel audio. Media Center Extender cannot translate this sample rate.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Technical support for Media Center

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MajorLast Reviewed:10/26/2004
Keywords:kbprb kbtshoot KB887214 kbAudEndUser kbAudOEM
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