SYMPTOMS
Consider the following scenario. You use Microsoft Outlook to move Microsoft Exchange Server version 5.5 newsgroup data to a Network News Transfer Protocol (NNTP) virtual server in Microsoft Exchange Server 2003. Additionally, the newsgroup data is contained in a personal folder (.pst) file. After you move the newsgroup data, Microsoft Outlook Express users cannot synchronize the newsgroup data from
the NNTP virtual server.
Additionally, Outlook Express users may receive an error message
that is similar to the following:
Subject: subject
Account: account name, Server: server name
Protocol: NNTP, Server
Response: '503 Server Failure.'
Port: 119
Secure(SSL): No
Server Error: 503
Error Number: 0x800CCCA6
Note Error number 0x800CCCA6 indicates that there is no message on the server.
For more information about Outlook Express error codes, click the following article number to view the article in the Microsoft Knowledge Base:
208814
Outlook Express error codes
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix requires Microsoft Exchange Server 2003 Service Pack
1 (SP1).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993
How to obtain the latest service packs for Exchange Server 2003
Restart requirement
You may have to restart the NNTP virtual server after you apply this hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
29-Mar-2005 22:03 6.5.7232.98 144,384 Nntpex.dll