RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must have Microsoft Windows XP Service Pack 2 (SP2) installed.
For more information about how to obtain Windows XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
322389
How to obtain the latest Windows XP service pack
For more information about how to obtain this hotfix for computers that are running Windows XP with Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
889093
The log on process may take 10 minutes or longer to finish when you log on to a Novell NetWare server by using a Windows XP Professional-based computer
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or modify any registry keys to enable the hotfix that this package contains.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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16-Nov-2004 17:21 5.1.2600.2563 163,456 Nwrdr.sys