Only one tuner is detected when you change from two set-top boxes to two analog cable TV inputs in Windows XP Media Center Edition 2005 (887074)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you change the TV signal configuration from two set-top boxes to two analog cable TV inputs on a Microsoft Windows XP Media Center Edition 2005-based computer that has two TV tuners, one tuner is detected instead of two.

RESOLUTION

To resolve this problem, follow these steps:
  1. Restart the computer.

    Note If you are using a USB TV tuner for Media Center, turn off the USB TV tuner before you restart the computer. After the computer has restarted, turn on the USB TV tuner again.

    You may have to try this more than one time to correctly detect the second tuner. When the tuner is detected, follow the steps in the TV Signal Wizard to install the tuner.
  2. If the problem still occurs, manually add the second analog cable TV input. To do this, follow these steps:
    1. Press START on the remote, and then select Settings.
    2. Select TV, and then select Setup TV Signal.
    3. In the Set up your TV signal window, select Next.
    4. In the TV Signal window, select your region. For example, select United States.
    5. In Automatic TV Signal Setup window, select I will manually configure my TV signal, and then select Next.
    6. In the What type of TV signal do you receive window, select the appropriate technology. For example, select Cable or digital cable, Satellite, or Antenna.
    7. Follow the remaining steps in the TV Signal Wizard to complete the installation.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MinorLast Reviewed:10/26/2004
Keywords:kbtshoot KB887074 kbAudEndUser
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