Error 633 occurs when you try to create a dial-up connection using a Bluetooth mobile phone in Windows XP Service Pack 2 (886929)


The information in this article applies to:

  • Microsoft Windows XP Home Edition Service Pack 2 (SP2)
  • Microsoft Windows XP Professional Service Pack 2 (SP2)

SYMPTOMS

In Microsoft Windows XP Service Pack 2 (SP2), when you try to create a dial-up connection by using a Bluetooth mobile phone that is connected to your computer's Bluetooth interface, you may receive the following error message:
Opening port...
Error 633: The modem (or other connecting device) is already in use or is not configured properly.

CAUSE

This problem may occur if the power for your computer's Bluetooth interface is turned off while a dial-up connection is open. When the power for your computer's Bluetooth interface is turned on again, and you try to create another dial-up connection by using a Bluetooth mobile phone, you may receive the error message that is mentioned in the "Symptoms" section.

WORKAROUND

To work around this problem, try to connect again. If you still cannot connect, restart the computer, and then try to connect again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:11/9/2004
Keywords:kbwireless kbtshoot kberrmsg KB886929 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.