DAV query of the information store for message properties returns 0x80004005 error. (886811)

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server or Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Microsoft Exchange 2000 Server
Microsoft Exchange 2000 Server Service Pack 3 and the KB 870540 hotfix rollup package
Microsoft Exchange Server 2003
Microsoft Exchange Server 2003 Service Pack 1

Restart requirement

The Microsoft Exchange information store service may automatically stop, and then the service may restart when you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Microsoft Exchange 2000 Server

 Date          Time    	Version       Size        File name
------------------------------------------------------------------------------------- 
10-Jan-2005  04:24  6.0.6617.36     2,338,816  Mdbmsg.dll       
10-Jan-2005  03:30  6.0.6617.36     4,452,352  Store.exe

Microsoft Exchange Server 2003

Date    	        Time        Version          Size         File name
-------------------------------------------------------------------------------------    
23-Nov-2004  00:46    6.5.7232.55     3,261,952  Mdbmsg.dll       
23-Nov-2004  01:19    6.5.7232.55     5,143,552  Store.exe