Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When a freedoc is forwarded by a public folder rule from its original public folder to another public folder on your Microsoft Exchange Server 2003 computer, the message class changes from IPM.Document to IPM.Note.
For example, you may experience this symptom when the following conditions are true:
- You drag the freedoc to a public folder in Microsoft Outlook.
- A public folder rule was previously created to forward all items from that public folder to another public folder.
Note A freedoc resides in one of the Exchange folders, but it is not attached to an e-mail message. For example, a Microsoft Office Word document that has been saved directly in the mailbox or in a public folder is a freedoc. Freedocs typically have a message class of IPM.Document.*doc.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must be running Exchange Server 2003 Service Pack 1 (SP1).
For additional information about how to obtain Exchange Server 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
836993
How to obtain the latest service packs for Exchange Server 2003
Restart requirement
You do not have to restart your computer to install this hotfix. However, the Microsoft Exchange Information Store service and the Microsoft Exchange Event service are automatically restarted during the hotfix installation.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
26-Oct-2004 20:05 6.5.7232.46 3,230,720 Mdbmsg.dll
08-Oct-2004 02:12 3,304 Redir.asp
26-Oct-2004 20:44 6.5.7232.46 5,139,968 Store.exe