FIX: The Host Print Service in Host Integration Server may not correctly print when you have configured the service for languages that are printed right to left (886715)


The information in this article applies to:

  • Microsoft Host Integration Server 2004

SYMPTOMS

The Host Print Service may not correctly print when you have configured the service for languages that are printed right to left, such as Arabic or Hebrew. Although the characters in a word may be correctly reversed to appear right to left, the words appear left to right.

Note Languages that are printed right to left use EBCDIC code pages. For example, Arabic uses the EBCDIC code page Arabic 20240. Hebrew uses the EBCDIC code page Hebrew 20420.

CAUSE

The Host Print Service does not print the whole line of text. The service only prints word by word.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Host Integration Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires the hotfix for the Transbidi.dll. For more information about the hotfix for the Transbidi.dll, click the following article number to view the article in the Microsoft Knowledge Base:

890353 FIX: Characters appear reversed when you use languages that are read from right to left when you use the OLE DB Provider for DB2 in Host Integration Server 2004

Also, you must use a fixed font. Otherwise, the line spacing will be incorrect.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
   Date         Time   Version     Size     File name
   -----------------------------------------------------
   27-Oct-2004  15:50  6.0.1909.0   29,184  Msg5250.dll
   27-Oct-2004  15:50  6.0.1909.0   39,424  Pdfcomp.exe
   27-Oct-2004  15:50  6.0.1909.0  183,808  Ppd3270.dll
   27-Oct-2004  15:50  6.0.1909.0   93,184  Ppd5250.dll
   27-Oct-2004  15:50  6.0.1909.0   33,280  Prmngext.dll
   27-Oct-2004  15:49  6.0.1909.0  167,936  Snacfg.dll
   27-Oct-2004  15:50  6.0.1909.0   61,440  Snaprint.exe
   27-Oct-2004  15:50  6.0.1909.0   12,288  Snaxlt.dll
   27-Oct-2004  15:50  6.0.1909.0  195,072  Winvprt.dll
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:8/22/2006
Keywords:kbHotfixServer kbQFE kbtshoot kbfix kbBug KB886715 kbAudITPRO kbAudDeveloper
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