The Backup command does not appear on the File menu after you install the Outlook Personal Folders Backup tool in Outlook 2003 or in Outlook 2002 (886589)

RESOLUTION

1. Register the Outbak.dll file. To do this:
   1. Click Start, and then click Run.
   2. In the Open box, type one of the following lines, depending on the version of Outlook that you are running, and then click OK:
      • regsvr32 "Drive:\program files\microsoft office\office10\addins\outbak.dll"
      • regsvr32 "Drive:\program files\microsoft office\office11\addins\outbak.dll"
   3. Click OK when you receive the message that the operation completed successfully.
2. Verify that the Outlook Personal Folders Backup tool is added to Outlook. To do this:
   1. On the Tools menu, click Options.
   2. Click the Other tab, and then click Advanced Options.
   3. In the Advanced Options dialog box, click COM Add-Ins.
   4. Verify that Outlook Backup Addin appears in the Add-Ins available list, and that the check box that is next to Outlook Backup Addin is selected.