You receive a "Microsoft Works 8.0 Setup" error message when you try to install Works 8.0 (886558)


The information in this article applies to:

  • Microsoft Works 8.0

SYMPTOMS

When you try to install Microsoft Works 8.0, you may receive the following error message

Microsoft Works 8.0 Setup

To be able to install Microsoft Works, your computer must be running Windows 98 Second Edition or later.

CAUSE

This issue may occur if your computer is running Microsoft Windows 98 Second Edition, build 2222 B or earlier versions. This problem does not occur if your computer is running Windows 98 Second Edition or later versions.

RESOLUTION

To resolve this issue, determine the version of the Microsoft Windows operating system that is installed on your computer.

To determine whether your computer is running Windows 98 Second Edition build 2222 B, follow these steps:
  1. Right-click Start, and then click Explore.
  2. On the Help menu, click About Windows.
If your computer is not running Windows 98 Second Edition, you can resolve this issue by upgrading to Windows 98 Second Edition or a later version of the Windows operating system.

If you are running Windows 98 Second Edition build 2222 B, follow these steps to install Works 8.0:
  1. Insert the Works 8.0 installation CD in your CD or DVD drive.
  2. Double-click My Computer.
  3. Right-click the CD or DVD drive, and then click Open.
  4. Double-click Instmsia.exe, and then double-click Works8.msi.
  5. Follow the instructions that appear on the screen to install Works 8.0.
Modification Type:MajorLast Reviewed:11/15/2004
Keywords:kbprb kbtshoot kbsetup KB886558 kbAudEndUser
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