Pressing BACK on the remote does not return you to the previous screen when you try to create a CD or a DVD in Windows XP Media Center Edition 2005 (886250)



The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you try to create a CD or a DVD in Microsoft Windows XP Media Center Edition 2005, and during this process you press BACK on the remote after you select either Audio CD or Video DVD, you receive the following message: If you continue, any lists you have created will be lost. Do you want to stop creating a CD or DVD? If you select Yes, you are not returned to the previous screen as expected. Instead, you are returned to either the More Programs screen or to the Start screen, and your media list is not saved.

Note For more information about the process of creating a media list, see the "More information" section.

CAUSE

This behavior is designed to help prevent accidental corruption of your blank media. In the scenario that is described in the "Symptoms" section, you are returned to the More Programs screen or to the Start screen so that you can verify the format of the media that you are using.

MORE INFORMATION

After you select the correct disc format, you can then create a list of content for burning. If you press BACK on the remote during this list-creation process, you are prompted with the message that is mentioned in the "Symptoms" section. If you select No in response, the message disappears, and you are returned to the same screen. However, if you select Yes, you are returned to the screen where you started the disc-creation process from, and the content list is cleared. You must then reselect the type of disc that you want to create. This functionality is designed to help prevent you from creating a disc that is unusable in some devices.

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MinorLast Reviewed:10/26/2004
Keywords:kbtshoot KB886250 kbAudEndUser