The Display Properties window disappears when you change the resolution of your screen in Windows XP (886248)


The information in this article applies to:

  • Microsoft Windows XP Home Edition Service Pack 2 (SP2)
  • Microsoft Windows XP Professional Service Pack 2 (SP2)

SYMPTOMS

When you change the resolution of your screen, the Display Properties dialog box disappears, and you cannot change the resolution again.

CAUSE

This problem may occur if the Display Properties dialog box is in the bottom part of the screen when you change the resolution of your screen from a higher resolution to a lower resolution. The problem occurs because the Display Properties dialog box may not reposition itself correctly.

WORKAROUND

To work around this problem, follow these steps:
  1. Press CTRL+ALT+DELETE, and then click Log Off two times to log off your computer.
  2. Log on to your computer.
  3. Click Start, click Run, type desk.cpl, and then click OK.
  4. Click the Settings tab, and then drag the slider to specify the screen resolution that you want.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:6/21/2005
Keywords:kbtshoot KB886248 kbAudEndUser
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