You cannot upgrade a site to advanced security in Systems Management Server 2003 (886096)



The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

Your Microsoft Systems Management Server (SMS) 2003 site is deployed on a remote computer that is running Microsoft SQL Server. When you upgrade this site from standard security to advanced security, the upgrade may not be successful. For example, after you upgrade the site to advanced security, you may not be able to use a targeted push installation to install a client.

CAUSE

This problem occurs if all the following are true:
  • The SMS provider is installed on the computer that is running SQL Server.
  • You upgrade to advanced security by using the Administrator console.
  • The administrator manually deletes the account that is used by the computer that is running SQL Server to access the site server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 How to obtain the latest Systems Management Server 2003 service pack

WORKAROUND

To work around this problem, use the SMS 2003 Setup program instead of the Administrator console to upgrade your site from standard security to advanced security. If you have already tried to upgrade your site to advanced security by using the Administrator console, start the SMS 2003 Setup program and upgrade your site again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server Service Pack 1.

REFERENCES

For additional information about how to manage SMS accounts, visit the following Microsoft Web site:

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbSMSInstall kbsmsAdmin kbSMS2003bug kbSMS2003spfix KB886096 kbAudITPRO