MORE INFORMATION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack information
This problem is corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, we recommend that you wait
for the next Microsoft Office 2003 service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
There are no prerequisites for this hotfix.
back to the topRestart information
You do not have to
restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
886791
Description of the Word 2003 post-Service Pack 1 hotfix package: October 1, 2004
Registry information
You do not have to create or modify any registry keys to activate
any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Microsoft Windows Installer MSP file
information:
Date Time Size File name
--------------------------------------------------------
27-Sep-2004 23:06 9,304,064 Winwordff.msp (Full-File/Administrative)
27-Sep-2004 21:24 2,506,240 Winwordop.msp (Optimized)
After you install the hotfix, the global version of this fix
has the file attribute (or a later file attribute) that is listed in the
following table:
Date Time Version Size File name
--------------------------------------------------------
24-Sep-2004 07:32 11.0.6406.0 12,050,120 Winword.exe
back to the topAdditional notes
- For more information about installing this hotfix, see the
Readme.txt file that the package contains.
- For more information about the differences between the two
MSP files, visit the following Microsoft Web site:
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top