IIS Manager does not start and you receive an error message when you use IIS and Windows Server 2003 (885655)


The information in this article applies to:

  • Microsoft Internet Information Services version 6.0, when used with:
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

When you use Microsoft Internet Information Services (IIS) on a Microsoft Windows Server 2003-based computer, you receive an error message that is similar to the following when you try to start IIS Manager:
Snap-in failed to initialize.
Name:<unknown>
CLSID:{A841B6C2-7577-11D0-BB1F-00A0C922E79C}

RESOLUTION

To resolve this issue, use the Regsvr32 tool to register the Inetmgr.dll file. To do this, follow these steps:
  1. Open a command prompt.
  2. Type the following command, and then press ENTER:

    regsvr32 C:\Windows\system32\inetsrv\inetmgr.dll

  3. Close the command prompt.

REFERENCES

For more information about the Regsvr32 tool, click the following article number to view the article in the Microsoft Knowledge Base:

249873 Explanation of Regsvr32 usage and error messages

Modification Type:MajorLast Reviewed:11/7/2005
Keywords:kbtshoot kbprb KB885655 kbAudITPRO
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