Internet Information Services Web sites that are hosted on the cluster do not start automatically when an Exchange Server 2003 virtual server fails over to a cluster node (885440)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Exchange Server 2003 Service Pack 1 (SP1).

Restart requirement

You do not have to restart your computer after you apply this software update.

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

    Date         Time   Version            Size    File name
   --------------------------------------------------------------
     24-Jan-2005  23:04  6.5.7232.72       133,632  Exres.dll

WORKAROUND

To work around this problem, manually start the Web site after the computer restarts. To do this, follow these steps:

Click Start, point to Administrative tools, and then click Internet Information Service (IIS) Manager.
Right-click the Web site that you want, and then click Start.
Repeat step 2 for each additional Web site that you want to start.
When you have started all the Web sites that you want, quit Internet Information Service (IIS) Manager.

MORE INFORMATION

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages