You cannot use Active Directory Users and Computers to move mailboxes from a server that is running Exchange Server 2003 (885414)

SYMPTOMS

When you use Active Directory Users and Computers to try to move mailboxes from a server that is running Microsoft Exchange Server 2003, you cannot move the mailboxes. Additionally, an Error event that is similar to the following Error event may be logged in the Application log on the computer that is running Exchange Server 2003:Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: Move Mailbox
Event ID: 8506
Description:
Unable to move mailbox <Mailbox Name>.
A problem occurred while getting the properties for a message.
Internal parent folder ID: <Folder ID>; Message ID: <Message ID>; Error code: 0xfffffa1d.
Run ISINTEG to check for any problem in the database <Database Name>Additionally, users cannot accept or decline meeting requests or send e-mail messages that have attachments. Users may also receive the following error message:

The operation failed.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, you must have Exchange 2003 Service Pack 1 (SP1) installed to apply this hotfix.

836993 How to obtain the latest service packs for Exchange Server 2003

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   ---------------------------------------------------------
   21-Jun-2005  03:00  6.5.7233.28     3,261,952  Mdbmsg.dll
   04-Jun-2005  01:56                      3,304  Redir.asp
   21-Jun-2005  03:33  6.5.7233.28     5,176,832  Store.exe