You receive an "Out of virtual memory" error message after you enable the Envelope Journaling feature in Exchange Server 2003 SP1 (885281)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition, Service Pack 1 (SP-1)
  • Microsoft Exchange Server 2003 Standard Edition, Service Pack 1 (SP1)

SYMPTOMS

If you enable the Envelope Journaling feature in Microsoft Exchange Server 2003 Service Pack 1 (SP1), after some time, you may receive an 'Out of virtual memory' error message.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, you must have Microsoft Exchange Server 2003 SP1 installed to apply this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   ---------------------------------------------------------
   05-Nov-2004  10:14  6.5.7232.50       395,264  Exsmtp.dll       
   05-Nov-2004  09:20  6.5.7232.50     3,261,952  Mdbmsg.dll       
   08-Oct-2004  02:12                      3,304  Redir.asp
   05-Nov-2004  09:54  6.5.7232.50     5,148,672  Store.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about journaling in Exchange 2003 and in Microsoft Exchange 2000 Server, click the following article number to view the article in the Microsoft Knowledge Base:

843105 Troubleshooting message journaling in Exchange Server 2003 and in Exchange 2000 Server

For additional information about Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages


Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbExchange2003preSP2fix kbfix kbBug KB885281 kbAudITPRO