SYMPTOMS
When you try to connect to Microsoft Content Management Server 2002 Service Pack 1a (SP1a) from Site Manager, you receive the following error message:
Error: 0
Description: The remote server returned an error: (407) Proxy Authentication Required.
Severity: 5
Source: AEJavaProxy
Debug info: N/A
Extra info: N/A
Client Source: Login::ctlLogin_Click
Recommended Action: N/A
This problem occurs when the following conditions are true:
- Your connection is from a Site Manager SP1a client.
- Your connection is through a Microsoft Internet Security and Acceleration (ISA) Server by using integrated authentication.
Note This problem does not occur when you use the original Site Manager client or the Site Manager Service Pack 1 (SP1) client.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Content Management Server 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------------------------------------
22-Aug-2003 01:54 1,056 Eula.rtf
16-Dec-2004 00:32 8,319,488 Microsoftcontentmanagementserver2002sp1apatch.msp
16-Dec-2004 00:36 8,307,200 Microsoftcontentmanagementserver2002sp1aunpatch.msp
20-Oct-2004 23:06 1.0.13.0 424,960 Setup.exe
16-Dec-2004 00:25 1,774 Setup.xml
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.