You receive an error message while using the Slide Uploader add-in to import a PowerPoint presentation into a Live Meeting Web conference (884960)

RESOLUTION

To resolve this problem, try using a later version of PowerPoint to create or to modify presentations. You can use a later version of PowerPoint to update the presentation that is experiencing the problem to the latest version of the PowerPoint presentation format. To do this, follow these steps:

1. Start PowerPoint.
2. Open the presentation that is experiencing the problem.
3. On the File menu, click Save as.
4. Set the Save as type to Presentation (*.ppt), type a new name for the presentation, and then click Save.

After you have completed these steps, try to import the modified presentation into your Live Meeting Web conference.

If you do not have access to a later version of PowerPoint, or if the later version of PowerPoint does not resolve this problem, you can try to manually convert the PowerPoint presentation into a Live Meeting .pwp file. To do this, you must have the Microsoft Office Live Meeting Add-in for Microsoft PowerPoint installed.
For additional information about how to install and how to use the Live Meeting Add-in, click the following article numbers to view the articles in the Microsoft Knowledge Base:
By using the Live Meeting Add-in to convert the presentation, you may find the slide that is causing the presentation to experience the problem. If you identify the slide that is causing the problem, you can modify the presentation in PowerPoint by using one of the following methods.

Method 1

Ungroup the image

Some graphics in PowerPoint are made of vector line drawings. When these drawings are grouped together, they may cause errors when you try to upload the presentation. To ungroup an image in PowerPoint into a Microsoft Office Drawing object, follow these steps:

1. Right-click the graphic, and then click Ungroup.
   
   Note If the Ungroup command is not available, the graphic cannot be ungrouped.
2. Click OK to confirm that you want to convert the graphic into an Office Drawing object.
3. If you have to, repeat step 1 to ungroup the graphic if there are more groups in the graphic.
   
   Note Some images may contain multiple subgroups that you also have to ungroup.

Method 2

Paste the graphic as a bitmap

Sometimes, when you ungroup a graphic, thin lines in the graphic may become thicker as the graphic is converted into an Office Drawing object. This may also occur if new lines are added to the graphic. In this situation, instead of ungrouping the graphic, use the Cut command to delete the graphic from the slide. Then, by using the Paste Special command on the Edit menu, paste the graphic as a bitmap file or as a .png file back onto the slide.

Method 3

Upload the slides by using the Alternate Uploader add-in

If you receive an error message after the upload progress bar has passed the halfway mark, you can try using the Alternate Uploader add-in to upload your presentation.

To use the Alternate Uploader add-in, follow these steps:

1. Export your PowerPoint presentation to the .pwp file format. To do this, follow the steps in the following Knowledge Base article:
   

   873255 How to create slides in Microsoft Office Live Meeting

2. Log on to your Live Meeting organizer account.
3. Under Manage, click Meetings.
4. Locate the meeting that you want to upload your slides to, and then click edit.
5. Under Meeting Materials, click Import a Presentation.
6. On the Upload to place frame page, scroll down the frame window, and then click Alternate Uploader.
7. Follow the instructions to upload your slides.
8. Click Done.