Some folder items are not copied to the destination folder when you copy a folder from a top-level public folder to another top-level public folder in an Exchange Server 2003 environment (884767)
The information in this article applies to:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition, Service Pack 1 (SP-1)
- Microsoft Exchange Server 2003 Standard Edition, Service Pack 1 (SP1)
SYMPTOMSYou use Microsoft Outlook to copy a folder from a top-level public folder to another top-level public folder in a Microsoft Exchange Server 2003 environment. However, some folder items are not copied to the destination folder. No error message or notification message is generated when this problem occurs.
Additionally, if you delete a folder hierarchy under All Public Folders in Outlook, the deleted folder hierarchy may not be recovered when you use the Recover Deleted Items command. However, users who have administrator permissions can successfully recover the deleted folder hierarchy.RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 836993 How to obtain the latest service packs for Exchange Server 2003 STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Exchange Server 2003 Service Pack 2.
| Modification Type: | Major | Last Reviewed: | 4/7/2006 |
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| Keywords: | kbQFE KBHotfixServer kbtshoot kbprb KB884767 kbAudEndUser kbAudITPRO |
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