You receive a "This module is not registered" error message when you try to look up an address identifier in the Human Resources module (884677)


The information in this article applies to:

  • Microsoft Business Solutions-Great Plains Human Resources , when used with:
    • Microsoft Great Plains Dynamics 7.0
    • Microsoft Great Plains eEnterprise 7.0
    • Microsoft Business Solutions-Great Plains 7.5
    • Microsoft Business Solutions-Great Plains 8.0

SYMPTOMS

You may receive the following message when you click the lookup button for the Address ID box in the Employee Maintenance window: "This module is not registered." You receive this message when you are registered to use the Human Resources module, but you are not registered to use the Payroll module.

WORKAROUND

The following workaround has been identified for users in a Microsoft SQL Server or Microsoft SQL Server Desktop Engine (MSDE) database environment:
  1. Start SQL Query Analyzer if you use Microsoft SQL Server. Start the Support Administrator Console if you use MSDE.
  2. Run the following script against the DYNAMICS database.
    UPDATE SY05100 SET INSM='1' WHERE HLPFRMID='1076'
  3. Click Cards, click Human Resources, click Employee, click Employee, and then verify that you can select the address identifier without receiving the message.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This issue is currently part of an active quality report. A fix has not been released.

MORE INFORMATION

Steps to reproduce the behavior

  1. Sign in to a company that is not the sample company.
  2. Click Tools, click Setup, click System, click Registration, and then type the registration keys that do not include Payroll.

    In Microsoft Business Solutions Great Plains 7.0 or in Great Plains 7.5, click Setup, click System, and then click Registration.
  3. Click Cards, click Human Resources, click Employee, and then click Employee.
  4. Click Employee ID to lookup and then select an employee.
  5. Click the lookup button for the Address ID box to select an employee address.

REFERENCES

Quality Report 2030
Modification Type:MinorLast Reviewed:8/30/2005
Keywords:kbMBSMigrate kbBug KB884677 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.