You receive a "Stop 0x000000D1" Stop error message when you back up data to a tape device on a computer that is running Windows Server 2003, Windows XP, or Windows 2000 (884590)
The information in this article applies to:
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
SYMPTOMSWhen you back up data to a tape device on a computer that has a MegaRAID controller and that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000, you receive a Stop error message that is similar to the following: Stop 0x000000D1 (parameter1, parameter2, parameter3, parameter4)
Scsiport.sys CAUSEThis issue occurs if the tape device is connected to the MegaRAID controller and the firmware for the MegaRAID controller overwrites certain data that the miniport driver uses.RESOLUTION
To resolve this issue, contact your hardware vendor to obtain an appropriate firmware update for the MegaRAID controller. For information about how to contact your hardware vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and software vendor contact information, A-K
60781 Hardware and software vendor contact information, L-P
60782 Hardware and software vendor contact information, Q-Z MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 9/10/2004 |
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| Keywords: | kbwinservsetup kbStorageMgmt kberrmsg kbtshoot kbprb KB884590 kbAudITPRO |
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