You must accept the Office End User License Agreement every time that you start an Office program (884202)


The information in this article applies to:

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Home Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Students and Teachers Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Word 2003
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Professional
  • Microsoft Office XP Personal
  • Microsoft Office XP Small Business
  • Microsoft Excel 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Premium
  • Microsoft Excel 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

Every time that you start a Microsoft Office 2003, Microsoft Office XP, or Microsoft Office 2000 program, such as Microsoft Office Word, the End User License Agreement dialog box appears. If you click I Accept, the End User License Agreement dialog box disappears and then reappears. If you click I Accept again, the End User License Agreement dialog box disappears, and the Office program functions as expected.

This behavior occurs for every Office program that you start.

CAUSE

This behavior occurs if your user account does not have permissions to modify the Microsoft Windows Registry.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this behavior, follow these steps:
  1. Log on to the computer by using an Administrator user account.
  2. If you are using Microsoft Windows XP, click Start, click Run, type regedit , and then click OK. If you are using Microsoft Windows 2000 Server, type regedt32.
  3. Locate and then right-click the following registry subkey as appropriate.
    • For Office 2003:

      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

    • For Office XP:

      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\10.0

    • For Office 2000:

      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0

  4. Click Permissions.
  5. Click Users (Computer_name\Users), and then click to select the Allow check box for the Full Control permission.
  6. Click OK, and then quit Registry Editor.
  7. Start an Office program, and then accept the End User License Agreement.
Modification Type:MajorLast Reviewed:8/14/2006
Keywords:kbRegistry kbtshoot kbprb KB884202 kbAudEndUser kbAudITPRO
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